Universal terms of service
These Terms of Service (the "Agreement") are an agreement between AMBERO LTD ("AMBERO" or "us" or "our") and you ("User" or "you" or "your").
This Agreement sets forth the general terms and conditions of your use of the products and services made available by property of AMBERO website (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.
Additional Policies and Agreements:
Use of the Services is also governed by the following policies, which are incorporated by reference. By using the Services, you also agree to the terms of the following policies:
Affiliate Terms of Service;
Distance Agreement about Providing Internet Services.
Additional terms may also apply to certain Services and are incorporated by reference herein as applicable. For example, if you register a domain name with us, then the Domain Registration Agreement will also apply to you and would be incorporated herein.
By registering for or using the Services, you represent and warrant that:
You are eighteen (18) years of age or older. The Services are intended solely for Users who are eighteen (18) years of age or older. Any registration, use of or access to the Services, by anyone under eighteen (18) is unauthorized and is a violation of this Agreement.
If you use the Services on behalf of another party you agree that you are authorized to bind such other party to this Agreement and to act on such other party's behalf with respect to any actions you take in connection with the Services.
It is your responsibility to provide accurate, current, and complete information on the registration forms, including an email address that is different from the domain you are signing up under. If there is ever an abuse issue or we need to contact you, we will use the primary email address we have on file.
It is your responsibility to ensure that the contact information for your account, including any domain accounts is accurate, correct and complete at all times.
AMBERO is not responsible for any lapse in the Services, including without limitation, any lapsed domain registrations due to outdated contact information being associated with the domain. If you need to verify or change your contact information, you may utilize the AMBERO Billing and Support Portal to update your contact information. Providing false contact information of any kind may result in the termination of your account.
In dedicated server purchases or certain other cases, you may be required to provide government issued identification and possibly a scan of the credit card used for verification purposes. Failure to provide the information requested may result in your order being denied.
You agree to be fully responsible for all use of your account and for any actions that take place through your account. It is your responsibility to maintain the confidentiality of your password and other information related to the security of your account.
The Service and any data you provide to AMBERO is hosted in Latvia (further LV) unless otherwise provided. If you access the Service from outside of the LV, you are voluntarily transferring information (potentially including personally-identifiable information) and content to the LV and you agreeing that our collection, use, storage and sharing of your information and content is subject to the international and European Union laws and not necessarily of the jurisdiction in which you are located.
Our Transfers Team will make every effort to help you move your website to us. Transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility or time required to complete an account transfer. Each hosting company is configured differently and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for thirty (30) days from your sign up date. Transfers outside of the thirty (30) day period will incur a charge; please contact a member of our Transfers department to receive a price quote. In no event shall AMBERO be held liable for any lost or missing data or files resulting from a transfer to or from AMBERO. You are solely responsible for backing up your data in all circumstances.
Except for User Content, all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, "AMBERO Content"), are the proprietary property of AMBERO or AMBERO's licensors. AMBERO Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Agreement. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any AMBERO Content. Any use of AMBERO Content, other than as specifically authorized herein, is prohibited and will automatically terminate your rights to use the Services and any AMBERO Content. All rights to use AMBERO Content that are not expressly granted in this Agreement are reserved by AMBERO and AMBERO's licensors.
You may be able to upload, store, publish, display and distribute information, text, photos, videos and other content on or through the Services (collectively, "User Content"). User Content includes any content posted by you or by users of any of your websites hosted through the Services ("User Websites"). You are solely responsible for any and all User Content and any transactions or other activities conducted on or through User Websites. By posting or distributing User Content on or through the Services, you represent and warrant to AMBERO that (i) you have all the necessary rights to post or distribute such User Content, and (ii) your posting or distribution of such User Content does not infringe or violate the rights of any third party.
Solely for purposes of providing the Services, you hereby grant to AMBERO a non-exclusive, royalty-free, worldwide right and license to: (i) use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), publish and distribute User Content; and (ii) make archival or back-up copies of User Content and User Websites. Except for the rights expressly granted herein, AMBERO does not acquire any right, title or interest in or to the User Content, all of which shall remain solely with you.
AMBERO exercises no control over, and accepts no responsibility for, User Content or the content of any information passing through AMBERO's computers, network hubs and points of presence or the Internet. AMBERO does not monitor User Content. However, you acknowledge and agree that AMBERO may, but is not obligated to, immediately take any corrective action in AMBERO's sole discretion, including without limitation removal of all or a portion of the User Content or User Websites, and suspend or terminate any and all Services without refund if you violate the terms of this Agreement. You hereby agree that AMBERO shall have no liability due to any corrective action that AMBERO may take.
You agree that you will not upload, publish content that is copyrighted or otherwise subject to third party proprietary rights unless you are the owner of such rights or have the permission from the rightful owner.
Third Party Products and Services:
Third Party Providers.
AMBERO may offer certain third party products and services. Such products and services may be subject to the terms and conditions of the third party provider. Discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. You should confirm the terms of any purchase and the use of goods or services with the specific third party provider with whom you are dealing.
AMBERO does not make any representations or warranties regarding, and is not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these third party providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers. AMBERO is not an agent, representative, trustee or fiduciary of you or the third party provider in any transaction.
AMBERO as Reseller or Licensor.
AMBERO may act as a reseller or licensor of certain third party services, hardware, software and equipment used in connection with the Services ("Non- AMBERO Products"). AMBERO shall not be responsible for any changes in the Services that cause any Non- AMBERO Products to become obsolete, require modification or alteration, or otherwise affect the performance of the Services. Any malfunction or manufacturer's defects of Non- AMBERO Products, either sold, licensed or provided by AMBERO to you will not be deemed a breach of AMBERO's obligations under this Agreement. Any rights or remedies you may have regarding the ownership, licensing, performance or compliance of any Non- AMBERO Product are limited to those rights extended to you by the manufacturer of such Non- AMBERO Product. You are entitled to use any Non- AMBERO Product supplied by AMBERO only in connection with your use of the Services as permitted under this Agreement. You shall make no attempt to copy, alter, reverse engineer, or tamper with such Non- AMBERO Product or to use it other than in connection with the Services. You shall not resell, transfer, export or re-export any Non- AMBERO Product, or any technical data derived there from, in violation of any applicable law, rules or regulations.
Third Party Websites.
The Services may contain links to other websites that are not owned or controlled by AMBERO ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties ("Third Party Content"). We are not responsible for any Third Party Sites or Third Party Content accessed through the Services. Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us. If you decide to access Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable third party's terms and policies, including privacy and data gathering practices of any website to which you navigate.
Prohibited Persons (Countries, Entities, And Individuals).
AMBERO also does not register, and prohibits the use of any of our Services in connection with, any Country-Code Top Level Domain Name ("ccTLD") for any Sanctioned Country, unless otherwise provided with explicit permission
Account Security and AMBERO Systems:
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of the installation method. When at all possible, set permissions on most directories to 755 (on Linux system) or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. You are required to use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change or update your password before suspending your account.
The Services, including all related equipment, networks and network devices are provided only for authorized customer use. AMBERO may, but is not obligated to, monitor our systems, including without limitation, to ensure that use is authorized, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. By using the Services, you consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control requires the express written consent of the third party. AMBERO may, at our discretion, request documentation to prove that your access to a third party network or system is authorized.
Any account which causes us to receive an abuse report may be terminated and/or have access to services suspended. If you do not remove malicious content from your account after being notified by AMBERO of an issue, we reserve the right to leave access to services disabled.
AMBERO reserves the right to migrate your account from one data center to another in order to comply with applicable data center policies, local law or for technical or other reasons without notice.
HIPAA Disclaimer. We are not HIPAA compliant.
You are solely responsible for any applicable compliance with laws governing the privacy and security of personal data, including medical or other sensitive data. You acknowledge that the Services may not be appropriate for the storage or control of access to sensitive data, such as information about children or medical or health information. AMBERO does not control or monitor the information or data you store on, or transmit through, the Services. We specifically disclaim any representation or warranty that the Services, as offered, comply with the federal Health Insurance Portability and Accountability Act ("HIPAA"). Customers requiring secure storage of "protected health information" as defined under HIPAA are expressly prohibited from using the Services for such purposes. Storing and permitting access to "protected health information" is a material violation of this Agreement, and grounds for immediate account termination. We do not sign "Business Associate Agreements" and you agree that AMBERO is not a Business Associate or subcontractor or agent of yours pursuant to HIPAA.
If you have questions about the security of your data, you should contact firstname.lastname@example.org
Compatibility with the Services:
You agree to cooperate fully with AMBERO in connection with AMBERO's provision of the Services. It is solely your responsibility to provide any equipment or software that may be necessary for your use of the Services. To the extent that the performance of any of our obligations under this Agreement may depend upon your performance of your obligations, AMBERO is not responsible for any delays due to your failure to timely perform your obligations.
You are solely responsible for ensuring that all User Content and User Websites are compatible with the hardware and software used by AMBERO to provide the Services, which may be changed by AMBERO from time to time in our sole discretion.
You are solely responsible for backing-up all User Content, including but not limited to, any User Websites. AMBERO does not warrant that we back-up any User Content, and you agree to accept the risk of loss of any and all User Content.
You must correctly and respectfully communicate, and make requests to the AMBERO support service. In case of incorrect or threatening treatment AMBERO has the right to disconnect or suspend the user's account without warning and in its own way at its own discretion, as well as in case of libel and statements damaging the reputation of AMBERO.
Billing and Payment Information:
It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree to pay for the Services in advance of the time period during which such Services are provided. Subject to applicable laws, rules, and regulations, payments received will be first applied to the oldest outstanding invoice in your billing account.
Unless otherwise provided, you agree that until and unless you notify AMBERO of your desire to cancel the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.
Listed fees for the Services do not include any applicable sales, use, revenue, excise or other taxes imposed by any taxing authority. Any applicable taxes will be added to AMBERO's invoice as a separate charge to be paid by you. All fees are non-refundable when paid unless otherwise stated.
All invoices must be paid within ten (10) days of the invoice due date. Any invoice that is outstanding for more than ten (10) days may result in the suspension or termination of Services. Access to the account will not be restored until payment has been received. If you fail to pay the fees as specified herein, AMBERO may suspend or terminate your account and pursue the collection costs incurred by AMBERO, including without limitation, any arbitration and legal fees, and reasonable attorneys' fees. AMBERO will not activate new orders or activate new packages for customers who have an outstanding balance on their account.
Dedicated servers are subject to being reclaimed and all content deleted if you fail to make a timely payment. If you make a late payment we do not automatically reactivate the dedicated servers. Contact AMBERO directly after you make a late payment to reactivate the dedicated server.
It is solely your responsibility to notify AMBERO's Billing department via a support ticket created on https://garmtech.support before starting a domain transfer procedure. Domain renewal notices are provided as a courtesy reminder and AMBERO is not responsible for a failure to renew a domain or a failure to notify a customer about a domain's renewal. Domain renewals are billed and renewed thirty (30) days before the renew date.
It is a violation of this Agreement for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, electronic checks, or any other payment method. AMBERO may report any such misuse or fraudulent use, as determined in AMBERO's sole discretion, to governmental and law enforcement authorities, credit reporting services, financial institutions and/or credit card companies.
Payment Card Industry Security Standard Disclaimer.
AMBERO complies with the Payment Card Industry Security Standard ("PCI Standard") in connection with the collection and processing of our customer's data and billing information. However, you are solely responsible for the security of the data and billing information on your User Website. AMBERO does not monitor User Websites for PCI compliance and we are not able to verify whether a User Website complies with the PCI Standard.
There are no refunds on dedicated servers. The money- back guarantee does not apply to dedicated servers.
Shared hosting, VPS and WordPress hosting.
AMBERO offers a fifteen (15) day money- back guarantee for AMBERO's shared hosting, VPS, and WordPress hosting services only. Subject to the terms described below, if you are not completely satisfied with these hosting services and you terminate your account within fifteen (15) days of signing up for the Services, you will be given a full refund of the amount paid for hosting. This money-back guarantee only applies to fees paid for hosting services and does not apply to administrative fees, install fees for custom software or other setup fees, or to any fees for any other additional services.
Cancellations and Refunds:
No refunds will be provided if you use any of the following methods of payment: bank wire transfers, bitcoins and web money. If you use any of these payment methods, any applicable credit will be posted to your hosting account instead of a refund.
If an account with a fifteen (15) day money-back guarantee is purchased and then cancelled within the fifteen (15) days of the beginning of the term (the "Money-Back Guarantee Period"), you will, upon your written request to the AMBERO Support Team (the "Refund Request") within ninety (90) days of such termination or cancellation ("Notice Period"), receive a full refund of all basic shared, VPS and reseller hosting fees previously paid by you to AMBERO for the initial term ("Money-Back Guarantee Refund"); provided that such Money-Back Guarantee Refund shall be due to you only upon your compliance with, and subject in all respects to the terms and conditions. Requests for these refunds must be made in writing to the AMBERO Support Team. Refunds will only be issued for basic shared hosting, VPS and WordPress hosting services and will not include administrative fees, install fees for custom software or other setup fees, nor will they include any fees for any other additional services. Money Back Guarantee Refunds will not accrue, and shall not be paid under any circumstances, if you do not provide the applicable Refund Request within the Notice Period.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.
Non-refundable Products and Services.
There are no refunds on dedicated servers, administrative fees, software licenses, SSL certificates and install fees for custom software. Please note that domain refunds will only be considered if the domain was ordered in conjunction with a hosting package and will be issued at AMBERO's sole discretion. Any refunds issued for domain names will be reduced by the market value of the gTLD. Purchases of ccTLDs are non-refundable.
You may terminate or cancel the Services by giving AMBERO written notice via the cancellation form provided. In such event: (i) you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation and (ii) AMBERO may, in our sole discretion, refund all pre-paid fees for basic hosting services for the full months remaining after the effectiveness of such cancellation (i.e. no partial month fees shall be refunded) less any setup fees, applicable taxes and any discount applied for prepayment, provided that you are not in breach of this Agreement.
Once we receive your cancellation form and have confirmed all necessary information with you via email, we will inform you in writing (typically email) that your account has been canceled. Your cancellation confirmation will contain a ticket/tracking number in the subject line for your reference and for verification purposes. You should immediately receive an automatic email with a tracking number stating that "Your request has been received...." AMBERO will confirm your request and process your cancellation shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation form, please contact us immediately via phone or email at:
00-371-28313311 or support@GARMTECH.com
We require all cancellations to be done through the online form in order to (a) confirm your identity, (b) confirm in writing that you are prepared for all of your files and emails to be removed, and (c) document the request. This process aims to reduce the likelihood of mistakes, fraudulent/malicious requests, and to ensure that you are aware that your files, emails, and account may be removed immediately and permanently after a cancellation request is processed.
Cancellations for hosting accounts will be effective on the account's renewal date
Domain renewals are billed and renewed fifteen (15) days before the renewal date. It is your responsibility to notify AMBERO's Billing department via a support ticket created from registration email to cancel any domain registration at least thirty (30) days prior to the renewal date. No refunds will be given once a domain is renewed. All domain registrations and renewals are final.
Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in EU euros and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and AMBERO is not responsible for any change in exchange rates between the time of payment and the time of refund.
AMBERO may terminate your access to the Services, in whole or in part, without notice in the event that: (i) you fail to pay any fees due; (ii) you violate this Agreement; (iii) your conduct may harm AMBERO or others or cause AMBERO or others to incur liability, as determined by AMBERO in our sole discretion; or (iv) as otherwise specified in this Agreement.
In such event, AMBERO shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, AMBERO may charge you for all fees due for the Services for the remaining portion of the then current term.
UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA CAN BE DELETED.
CPU, Bandwidth and Disk Usage:
Permitted CPU and Disk Usage.
All use of hosting space provided by AMBERO is subject to the terms of this Agreement and the Acceptable Use Policy.
Shared hosting space may only be used for web files, active email and content of User Websites. Shared hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts. AMBERO expressly reserves the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of this Agreement or the Acceptable Use Policy. AMBERO may, in our sole discretion, terminate access to the Services, apply additional fees, or remove or delete User Content for those accounts that are found to be in violation of AMBERO's terms and conditions.
Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased.
Shared servers are not limited in their bandwidth allowance. Unlimited bandwidth usage is not available for resellers, dedicated or VPS servers, which are subject to the terms of the plan you purchased and can be viewed in your control panel.
If your shared or reseller server has a physical downtime that falls short of the 99.9% uptime guarantee, you may receive 5% of the total amount of the next invoice, per 10 minutes of unavailability, limited to 100% of the total invoice amount. This uptime guarantee does not apply to planned maintenance. Approval of any credit is at the sole discretion of AMBERO and may be dependent upon the justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please visit email@example.com to create a support ticket to our Billing department with justification [within thirty (30) days of the end of the month for which you are requesting a credit]. Uptime guarantees only apply to shared and reseller solutions. Dedicated servers are covered by a network guarantee in which the credit is prorated for the amount of time the server is down which is not related to our uptime guarantee.
Reseller Terms and Client Responsibility.
Resellers shall ensure that each of their clients complies with this Agreement.
Resellers are responsible for supporting their clients. AMBERO does not provide support to clients of AMBERO's resellers. If a reseller's client contacts AMBERO, AMBERO reserves the right to place a reseller client account on hold until the reseller can assume responsibility for the reseller's client. All support requests must be made by the reseller on its client's behalf for security purposes.
Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. AMBERO will hold any reseller responsible for any of their client's actions that violate the law or this Agreement.
AMBERO is not responsible for the acts or omissions of our resellers. The reseller hereby agrees to indemnify AMBERO from and against any and all claims made by any User arising from the reseller's acts or omissions.
AMBERO reserves the right to revise our Reseller Program at any time. Changes shall take effect when posted online or on any subsequent date as may be set forth by AMBERO.
Resellers in the AMBERO Reseller Program assume all responsibility for billing and technical support for each of the Users signed up by the reseller.
Shared (non-reseller accounts).
Shared accounts may not be used to resell web hosting to others. If you wish to resell hosting you must use a reseller account.
AMBERO reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our data center. It is your responsibility to ensure that there is a valid email address and current root password on file for your dedicated server to prevent downtime from forced password resets. AMBERO reserves the right to audit servers as needed and to perform administrative actions at the request of our data center. Dedicated servers are backed up by us. AMBERO maintain backups. Dedicated servers that have invoices outstanding for more than ten (10) days may be subject to deletion which will result in the loss of all data on the server. AMBERO will not be liable for any loss of data resulting from such deletion.
AMBERO reserves the right to change prices or any other charges at any time. We will provide you with at least thirty (30) days notice before charging you with any price change on any annual or longer term plans. It is your sole responsibility to periodically review billing information provided by AMBERO through the user billing tool or through other methods of communication, including notices sent or posted by AMBERO.
Discounts and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have previously signed up using a particular domain, you may not sign up again for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our Sales department and the appropriate charges will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of your account. All coupons and discounts are only valid towards the initial purchase and do not affect the renewal or recurring price.
Limitation of Liability:
IN NO EVENT WILL GARMTECH ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SERVICES, OR ANY USER CONTENT, USER WEBSITES OR OTHER MATERIALS ACCESSED OR DOWNLOADED THROUGH THE SERVICES, EVEN IF AMBERO IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, GARMTECH'S LIABILITY TO YOU, OR ANY PARTY CLAIMING THROUGH YOU, FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO AMBERO FOR THE SERVICES IN THE THREE (3) MONTHS PRIOR TO THE INITIAL ACTION GIVING RISE TO LIABILITY. THIS IS AN AGGREGATE LIMIT. THE EXISTENCE OF MORE THAN ONE CLAIM HERE UNDER WILL NOT INCREASE THIS LIMIT.
You agree to indemnify, defend and hold harmless AMBERO, our affiliates, and their respective officers, directors, employees and agents (each an "Indemnified Party" and, collectively, the "Indemnified Parties") from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the Indemnified Parties arising out of or relating to (i) your use of the Services, (ii) any breach or violation by you of this Agreement; or (iii) any acts or omissions by you. The terms of this section shall survive any termination of this Agreement.
By using the Services, you hereby submit to the exclusive jurisdiction of the Riga International Arbitration Court in connection with any dispute relating to, concerning or arising out of this Agreement. The arbitration will be conducted before a single arbitrator chosen by AMBERO and will be held at the Palasta str 10, Riga, Latvia location. Payment of all filing, administrative and arbitrator fees will be governed by the Riga International Arbitration Court's rules, unless otherwise stated in this paragraph. In the event you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, AMBERO will pay as much of your filing, administrative, and arbitrator fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. The arbitration before the Riga International Arbitration Court shall proceed solely on an individual basis without the right for any claims to be arbitrated on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of others. The Riga International Arbitration Court Act, and not any arbitration law, governs all arbitration under this paragraph. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The arbitrator's authority to resolve and make written awards is limited to claims between you and AMBERO alone. Claims may not be joined or consolidated unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. If you initiate litigation or any other proceeding against AMBERO in violation of this paragraph, you agree to pay AMBERO's reasonable costs and attorneys' fees incurred in connection with our enforcement of this paragraph.
AMBERO and User are independent contractors and nothing contained in this Agreement places AMBERO and User in the relationship of principal and agent, partners or joint ventures. Neither party has, expressly or by implication, or may represent itself as having, any authority to make contracts or enter into any agreements in the name of the other party, or to obligate or bind the other party in any manner whatsoever.
Governing Law; Jurisdiction.
Any controversy or claim arising out of or relating to this Agreement, the formation of this Agreement or the breach of this Agreement, including any claim based upon an alleged tort, shall be governed by the substantive laws of Latvian Republic. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
AMBERO shall not be responsible for any damages your business may suffer. AMBERO makes no warranties of any kind, expressed or implied for the Services. AMBERO disclaims any warranty of merchantability or fitness for a particular purpose, including loss of data resulting from delays, delivery failures, wrong deliveries, and any and all service interruptions caused by AMBERO or our employees.
Backups and Data Loss.
Your use of the Services is at your sole risk. AMBERO's backup service runs once a day for a week and overwrites any of our previous backups. Only one week of backups are kept at a time. This service is provided only to shared accounts as a courtesy and may be modified or terminated at any time at AMBERO's sole discretion. AMBERO does not maintain backups of dedicated accounts. AMBERO is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on AMBERO's servers.
Any shared account using more than 20 gigs of disk space will be removed from our backup with the exception of databases continuing to be backed up. All data will continue to be mirrored to a secondary drive to help protect against data loss in the event of a drive failure.
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE BASIS." EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, AMBERO AND OUR AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES PROVIDED HEREUNDER. AMBERO AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES (I) THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE OR COMPLETELY SECURE; (II) AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES; OR (III) AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION PROVIDED THROUGH THE SERVICES. AMBERO AND OUR AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS ARE NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM USERS OR STORED BY USERS ON OR THROUGH THE SERVICES. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT.
Disclosure to Law Enforcement.
AMBERO may disclose User information to law enforcement agencies without further consent or notification to the User upon lawful request from such agencies. We cooperate fully with law enforcement agencies.
This Agreement, including documents incorporated herein by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby.
Changes to the Agreement or the Services.
AMBERO may modify, add, or delete portions of this Agreement at any time. If we have made significant changes to this Agreement, we will post a notice on the AMBERO website for at least thirty (30) days after the changes are posted and will indicate at the bottom of this Agreement the date of the last revision. Any revisions to this Agreement will become effective when posted unless otherwise provided. You agree to any modification to this Agreement by continuing to use the Services after the effective date of any such modification.
AMBERO reserves the right to modify, change, or discontinue any aspect of the Services at any time.
If any provision or portion of any provision of this Agreement is found to be illegal, invalid or unenforceable by a court of competent jurisdiction, the remaining provisions or portions (unless otherwise specified) thereof shall remain in full force and effect.
No failure or delay by you or AMBERO to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of any right or remedy. No express waiver of, or assent to, any breach of or default in any term or condition of this Agreement by any party hereto shall constitute a waiver of, or an assent to, any succeeding breach of or default in the same or any other term or condition hereof.
You may not assign or transfer this Agreement or any of your rights or obligations hereunder, without the prior written consent of AMBERO. Any attempted assignment in violation of this Agreement shall be null and void and of no force or effect whatsoever. AMBERO may assign our rights and obligations under this Agreement, and may engage subcontractors or agents in performing our duties and exercising our rights hereunder, without the consent of User. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.
Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party's reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.
Except as otherwise expressly provided in this Agreement, nothing in this Agreement is intended, nor shall anything herein be construed to confer any rights in any person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, user acknowledges and agrees that any supplier of a third-party product or service that is identified as a third-party beneficiary in the service description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against user as if it were a party to this Agreement.
The minimum time of the administration service is one hour. If it took less time to solve a client's problem, then one hour is still applied to payment.
Services Permission Agreement
This Services Permission Agreement ("Agreement") is made by and between AMBERO LTD, including its affiliated companies of the AMBERO LTD group ("AMBERO"), and the Customer who intends to grant AMBERO access to its server infrastructure ("Customer") (each a "Party" hereto):
WHEREAS, Customer desires to grant AMBERO access to its’ Servers (the "System") in order to receive certain Services by AMBERO LTD.
WHEREAS AMBERO is willing to accept such permission to access the System.
NOW, THEREFORE, the Parties hereto, intending to be legally bound, hereby agree as follows:
Per Customer’s order, AMBERO shall provide to Customer certain services (the "Services"), which require AMBERO accessing Customer’s System remotely. A further description of the ordered Services may be included in the corresponding order or support ticket.
2. Granted access.
Customer hereby grants permission to AMBERO to enter its system via remote access. Furthermore, Customer acknowledges, that AMBERO may possibly have to reboot Customer’s System after repairs, shut down services while fixing them, create test accounts, install support tools pack or diagnostic utilities if it is required for investigation. AMBERO will follow all commercially reasonable security policies for accessing the System, setup and communicated by Partner prior to AMBERO accessing the System.
3. Customer Obligations.
Customer shall deliver to AMBERO all necessary information to allow AMBERO to perform the Services, and to respond to any communications from AMBERO regarding the Services. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE INTEGRITY, ACCURACY, COMPLETENESS, AND RETENTION OF ANY INFORMATION PROVIDED BY CUSTOMER TO AMBERO. WITHOUT LIMITATION OF THE FOREGOING, CUSTOMER ACKNOWLEDGES THAT IT HAS CREATED A BACK UP COPY OF ALL DATA THAT MAY BE AFFECTED BY AMBERO'S PERFORMANCE OF THE SERVICES. AMBERO SHALL NOT BE RESPONSIBLE FOR CREATING BACK UP COPIES OF DATA AND INFORMATION PROVIDED BY CUSTOMER TO AMBERO AND SHALL NOT BE LIABLE TO CUSTOMER FOR ANY DAMAGES AND LOSSES, DIRECTLY OR INDIRECTLY RELATED TO LOSS OF DATA, CUSTOMERS OR REPUTATION.
4. Term and Termination.
AMBERO shall perform the Services as requested by Customer. The term of such Services and the related access to Customer’s System shall continue until AMBERO completes the Services or until either Party terminates the request for the performance of the Services. Before the Services’ start, Customer shall pay the fees and reimburse to AMBERO all expenses pre-approved by Customer as set forth in the corresponding order or Agreement. All unpaid fees and expenses that have accrued through the date of termination are subject to additional late fees and penalties.
5. Indemnification of AMBERO LTD.
Customer agrees to indemnify, defend and hold AMBERO and its subsidiaries and affiliates, and all officers, directors, and employees thereof, harmless from and against any action brought against AMBERO with respect to any claim, demand, cause of action, debt or liability, including reasonable attorneys’ fees, to the extent that: (I) such action is based upon or arises out of a claim that any data or information provided by Customer to AMBERO to enable AMBERO to perform the Services hereunder violates or infringes upon the rights of any party, including any intellectual property rights of any third party or (II) such action is based upon or arises out of a claim that is related to use by AMBERO of data or information provided by Customer to AMBERO to enable AMBERO to perform the Services hereunder or (III) such action or claim is based upon or arises out of the performance of the Services by AMBERO.
6. Warranty and Limitation of Liability.
6.1. Warranty by AMBERO.
Under this Agreement, Customer only permits AMBEREO to access Customer’s System to provide services to Customer. AMBERO does not sell or license goods, except as expressly provided herein. AMBERO warrants that it will perform the access and the Services in a workmanlike manner. If certain security policies have been agreed upon in writing before the Services start, AMBERO warrants, that such policies will be followed to the maximum extent possible. THE WARRANTY EXPRESSED IN THIS SECTION IS A LIMITED WARRANTY AND IT IS THE ONLY WARRANTY MADE BY AMBERO. EXCEPT FOR THIS LIMITED WARRANTY, AMBERO MAKES NO OTHER WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, RELATING TO THE SERVICES TO BE RENDERED BY AMBERO UNDER THIS AGREEMENT, AND AMBERO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THAT MAY ARISE IN CONNECTION WITH SUCH SERVICES.
6.2. Warranty by Customer.
Customer warrants that the rendering of the Services by AMBERO will not violate the rights of any third party, including, without limitation, intellectual property rights.
6.3. Limitation of Liability.
For purposes of this Section, "AMBERO" includes any and all subsidiaries and affiliates of AMBERO International GmbH, and the officers, directors, employees, and agents thereof. Notwithstanding the warranty provisions set forth in Section 6.1 above, all of AMBERO’s obligations with respect to such warranties shall be limited to the access of the System with respect to the reasonable security policies, agreed upon between the Parties. AMBERO shall have no warranty obligations with respect to any failures of the System which are the result of accident, abuse, misapplication, extreme power surge, extreme electromagnetic field or to any delays in the performance of the access directly or indirectly caused by Customer. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE CONSIDERATION WHICH AMBERO IS CHARGING PURSUANT TO THIS AGREEMENT DOES NOT INCLUDE ANY CONSIDERATION FOR THE ASSUMPTION BY AMBERO OF THE RISK OF THE CUSTOMER’S OR ANY THIRD PARTY’S INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES WHICH MAY ARISE IN CONNECTION WITH THE SERVICES. ACCORDINGLY, CUSTOMER HEREBY AGREES, THAT AMBERO SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF PROFIT, LOST SAVINGS, LOSS OF REVENUES OR LOSS OF DATA, ARISING FROM THE ACCESS TO THE SYSTEM IN ACCORDANCE TO THE AGREED UPON POLICIES, EVEN IF AMBERO OR CUSTOMER HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS OF LIABILITY SHALL APPLY TO ALL CAUSES OF ACTION OR CLAIMS IN THE AGGREGATE. IT IS AGREED THAT AMBERO’S CUMULATIVE LIABILITY TO CUSTOMER OR ANY PARTY RELATED TO CUSTOMER FOR ANY LOSS OR DAMAGES RESULTING FROM ANY CLAIMS, DEMANDS, OR ACTIONS ARISING OUT OF OR RELATING TO THIS AGREEMENT, SHALL BE LIMITED TO THE TYPICAL AND FORSEEABLE DAMAGE. IT IS THE AGREEMENT OF THE PARTIES THAT THE FOREGOING ALLOCATION OF RISK IS REFLECTED IN THE FEES CHARGED UNDER THE SERVICES AGREEMENT.
Nothing in this Agreement shall be deemed to exclude or limit AMBERO’s liability in respect of (1) injuries to or death of any person, caused by willful intent or negligence of AMBERO or AMBERO’s representatives, auxiliary persons (executive and non-executive staff) and subcontractors; (2) loss and damages caused by willful intent or gross negligence by AMBERO or AMBERO’s representatives, auxiliary persons (executive and non-executive staff) and subcontractors; (3) any indemnity or guarantee given by AMBERO under this agreement - although it is expressly not intended to give any indemnity or guarantee; and (4) any mandatory liability according to the applicable law. In any case, AMBERO’s liability hereunder shall be limited to the minimum required by the applicable law.
6.4. Each party:
(a) has the full right and authority to enter into this Agreement and grant the rights granted herein
(b) has obtained all necessary approvals, if any, for entering into this Agreement.
7.1. Ownership of Confidential Information.
The Parties acknowledge that during the performance of the Services, each Party will have access to certain of the other Party’s Confidential Information or Confidential Information of third parties that the disclosing Party is required to maintain as confidential. Both Parties agree that all items of Confidential Information are proprietary to the disclosing Party or such third party, as applicable, and shall remain the sole property of the disclosing Party or such third party.
7.2. Mutual Confidentiality Obligations.
Each Party agrees as follows:
(i) to use the Confidential Information only for the purposes described herein;
(ii) that such Party will not reproduce the Confidential Information and will hold in
confidence and protect the Confidential Information from dissemination to, and use
by, any third party;
(iii) that neither Party will create any derivative work from Confidential Information
disclosed to such Party by the other Party;
(iv) to restrict access to the Confidential Information to such of its personnel, agents, and/or consultants, if any, who have a need to have access and who have been advised of and have agreed in writing to treat such information in accordance with the terms of this Agreement; and
(v) to return or destroy all Confidential Information of the other Party in its possession upon termination or expiration of this Agreement.
8. General Terms.
8.1. Governing Law and Choice of Forum.
This Agreement shall be governed by and interpreted in accordance with the applicable laws of European Union. Agreed place of jurisdiction shall be Riga/Latvia.
8.2. Independent Contractor.
AMBERO is an independent contractor for all purposes. Neither AMBERO nor its subcontractors, nor the employees or agents thereof, shall be deemed to be employees or agents of Customer. AMBERO may use contractors or other third parties of AMBERO’s choice to assist AMBERO in rendering the Services hereunder. Nothing herein or in the performance hereof shall imply either a joint venture or principal and agent relationship between the parties, nor shall such a relationship be deemed to have arisen under this Agreement.
Articles 5, 6, 7 and 8 of this Agreement and all Sections thereof, shall survive the termination of this Agreement, regardless of the cause for termination, and shall remain valid and binding in perpetuity.
8.4. Force Majeure.
Neither party shall have liability for damages or delays in performance due to natural disasters, power surges or failures, strikes or labor disputes, acts of god, war, civil disturbances, acts of civil or military authorities or the public enemy, or other causes beyond either party’s control.
All notices, requests, demands and other communications required or permitted under this Agreement shall be in writing and may be sent by: (I) personal delivery; (II) registered mail; (III) expedited delivery service; (IV) facsimile; or (V) electronic mail. Notices to either party shall be addressed to its address indicated on the first page of this Agreement, or such other address as the party may designate through notice hereunder. Notices will be deemed communicated upon receipt, provided that receipt of any such notice is verified through commercially reasonable means.
During the term of this Agreement and for a period of one (1) year after the termination of this Agreement, Partner shall neither directly or indirectly solicit, discuss employment with, offer employment to, nor otherwise use, hire, or utilize the services of any employee of AMBERO or any person who has been employed by AMBERO within one (1) year prior to the date of solicitation, hiring, or other such activity.
8.7. Entire Agreement.
This Agreement is the entire agreement between the parties and supersedes all prior agreements, proposals, representations, statements, or understandings, whether written or oral, concerning AMBERO’s rendering of the Services to Customer. This Agreement is subject to changes made by AMBERO from time to time and published on the AMBERO website and shall at all times be valid and binding in its most current version between AMBERO and the Customer. This Agreement may be electronically accepted by either Party in the process of ordering the Services. The acceptance of this Agreement is indispensable condition for the provision of any Services by AMBERO.
If any provision of the Agreement or part thereof is held invalid by a court with jurisdiction over the parties to the Agreement, such provision or part thereof will be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law, and the remainder of the Agreement and the respective clause will remain in full force and effect. The remainder of the Agreement or clause will continue in effect as if the Agreement had been entered into without the invalid portion.
First attachment to the universal terms of service.
About Providing Internet Services.
By ordering services from AMBERO you acknowledge that you have read and fully agree to the terms of this Agreement.
AMBERO LTD, Registration No. 42103059613, hereafter referred to as the Provider, on the one hand, and you, as a customer of the Service, hereinafter referred to as the Customer, on the other hand, either alone or both, together, the Parties, entered into this Agreement (hereinafter - the Agreement) the following:
1. Subject of the contract:
1.1. The Provider shall provide the provision of the Service (website maintenance) to the Customer for remuneration on the basis of the Customer's Application for Service, which is drawn up in accordance with the form provided by the Service Provider and in accordance with the provisions of the Agreement.
1.2. The amount of service and its price are indicated at the moment of service application and confirmation, which the Customer receives to his e-mail address.
1.3. The Agreement enters into force upon its approval - the Customer completes the order form and sends it to the Provider. The contract is for one year. If one month before the expiry of the contract no party expresses the desire to terminate the contract, the contract shall be automatically extended for one year at the end of which the provisions of this paragraph apply.
2. Rights and obligations of the client:
2.1. The Customer is entitled to use the Services provided by Provider only in accordance with their generally accepted meaning and the provisions of this Agreement, without violating the rights of the Proprietor and / or third parties, nor in violation of generally accepted legal and moral norms. The Customer is not entitled to transfer his connection data (user names, passwords) to third parties.
2.2. The Client is not entitled to use the Services for illegal purposes, access to alien systems and/or files without the permission of their respective owners, unwanted or distribution systems (chain letters, promotional materials, computer viruses and similar materials) for distribution of systems and/or other users and/or software damaging.
2.3. The Client has the right to change the amount of the Services or terminate the Agreement, at least one month in advance by giving notice to the Provider system.
2.4. The Client undertakes to pay for the Services provided by Provider.
2.5. The customer assumes full responsibility for the consequences that may occur when making changes to the configuration files.
2.6. The Customer is liable for damage, damage or errors caused by his actions or neglect in the provision of the Service or connection equipment used to provide the Customer with the Service, the Customer undertakes to cover the losses related to repair of the hardware and renewal of the Service.
2.7. The Customer assumes full responsibility for the activities it performs in the Provider's technical systems.
In addition, the Client is responsible for the installed scripts and/or software, and that access to all directories and files is set up in the correct manner, depending on the installation method.
2.8. The customer is only entitled to make a backup copy using the control panel.
3. Rights and obligations of the provider:
3.1. The Provider undertakes to provide the Services in the best possible quality. Service breaks that last for up to 72 (seventy two) hours, if the interruption is based on third party actions, damage to equipment that is not owned by Provider, and whose technical condition is independent of Provider's actions, will not be considered as quality deficiencies. The service interruption period is calculated from the moment when the Customer or his authorized person has informed the Provider about a break in the telephone. The Client has the opportunity to give notice of breaks on working days from 9am to 6pm.
3.2. The Provider has the right to amend the Service Fee, notifying the Customer thereof at least two weeks in advance. The Proposals made by the Provider shall be considered tacitly accepted if the Client does not notify the Refusal of the Provider Services and continues to use Provider's Services.
3.3. The Provider is entitled, if during the time the Client does not pay the sums due to the Provider in accordance with this Contract, to place information about the Customer as his debtor in the public debtors databases, indicating all and any information the placement of which is not necessarily prohibited by law. In this case, the Provider is not liable for any losses incurred by the Customer, incl. for lost profits, loss of good reputation and other material losses.
3.4. The Provider does not assume warranties regarding the Service's suitability for any purpose and is not liable for any direct or indirect damages that may be incurred by the Customer as a result of the use of the Service or the interruption of the provision of the Service. The Provider is not liable for damages, erosion or damage to the Customer's data (information) and files. The Parties are aware that Service breaks may occur for various reasons.
3.5. The Provider is not responsible for interruptions to the Internet network caused by reasons beyond his control.
3.6. The Provider is entitled without any notice to suspend the provision of the Services if:
3.6.1. The Customer does not make payments for the Services rendered;
3.6.2. The Customer does not comply with the provisions of this Agreement;
3.7. An advisor has the right to use technical systems to monitor irregularities, including unauthorized access, system administration, security planning, operations, and the operational security of general systems. During the monitoring of violations, information can be analyzed, written, copied, used for authorized needs.
3.8. The Provider is entitled to unlock without prior notice any system user accounts used to connect to third party systems without the consent of these persons. Access to networks and systems beyond the direct control of Provider may only be made with the written consent of a third party.
Provider is entitled to request from the Customer a document confirming the existence of access rights to third party networks or systems on its own initiative.
3.10. The Provider reserves the right to partially or completely limit the provision of the Services if the Customer has not responded to the E-mails sent by Provider over 48 hours to third-party claims regarding the Customer's use of the Provider's services. All claims made by third parties must be resolved within 48 hours using Proverb support and / or email systems.
3.11. The Provider is not liable for any third-party offenses if such offenses were caused by third parties to the connection data provided by the Customer and the Provider was not informed in writing.
3.12. The Provider reserves the right to bill the Customer for cleaning the resources or withdrawing the registration from the black list. Revenues to be collected in this way are used at the discretion of Provider.
3.13. The Provider does not assume any liability or risk for the Services rendered to the Customer. The backup copy tool is offered as an Additional Service and is not necessarily included in the Standard Services range. The Provider does not assume responsibility for the existence of the files in the Client's account. The Customer assumes full responsibility for all files and data transactions and their respective backup copies from/to Provider servers.
3.14. The Provider has the right to apply to the Customer a fee for the renewal of the Service after the dissabling of the relevant Service. The fee for the renewal of the service is a one-time fee of 10 ( ten ) EUR.
3.15. The Provider has the right to delete Customer's data after the corresponding Service has been disabled.
4. Payments, settlement procedure:
4.1. Any payment under this Agreement shall be deemed to have been made on the date on which the money is credited to the Provider Bank Account or paid to the Provider's cash desk.
4.2. Payment for the Services is made once a month for the following month, up to the invoice
the specified date. The Parties agree that the bills are prepared electronically and are valid without signatures. Invoices are sent to the other party's electronic mail address.
4.3. Failure to comply with payment deadlines The Provider shall be entitled to request payment of 0.5% (half percent) of the Client's penalty payment from the late payment amount for each day of delay.
4.4. In the case of a debt obligation, the regular payment is only paid after the penalty and the payment of past missed payments.
4.5. The Customer pays the same with the Telecommunication Service Provider (Telephone Company), which provides the Customer with the Service Provider's server (communication node).
4.6. The Client agrees that until the application for the provision of the Service in the system has been submitted termination, the invoices are placed on the Customer's invoicing basis, unless otherwise agreed with the Provider.
5.1. At the same time as confirmation of this agreement, access to the Client's access data (the login password), which the Client undertakes to keep secret, as well as to ensure the secrecy of the password from other persons.
With this, the Customer assumes full responsibility for the actions carried out using the password, including without the Customer's permission. The Customer must promptly notify Provenience about any unauthorized activities with the Customer's login and access password.
5.2. The use of the propagator system (s) is automatically monitored.
5.3. The Client is obliged to use secure password combinations. If easy passwords are used
the Proverb reserves the right to restrict Customer's access to the Service until a secure access password combination is established. If unsafe (easily predictable) combination of passwords is detected during the test, the Proverb informs the Client about it. The client is given the opportunity to change / improve the password combination.
5.4. Examples of unwanted and prohibited content that will result in the termination of the provision of the Service:
5.4.1. End pages (tops), IRC scripts / bots (automatic systems), Proxy (Proxy) Scripting / Anonymizing Tools, Illicit Lottery or Gaming Pages, MUD / RPG / PBBG Game Servers, IP Address Scanning Software, E-mail Fertilizer (Spam) Software, Image Hosting Systems (like Photobucket or TinyPic), Autosurf ) / PTC / PTS / PPC pages, Commercial Banner Exchange Systems, File Deployment / Reservation Systems (similar to Rapidshare), Piracy Software, Distributed Distribution Systems for Commercial Audio Resources (more than one or two files), High Risk Fund Investment Program Systems ( HYIP) or similar sites, Investment websites (Forex, E-Gold, Second Life, Linden Exchange, Ponzi schemes, MLM, various other pyramids), Unlawful sports lottery sheets (sweepstakes), Unlawful Software Sites, Any Prohibited or Licensed Reselling Resellers, Forum i and / or sites that distribute or reference illicit software;
5.4.2. Websites that support illegal activity;
5.4.3. Other illegal and illegal content.
5.5 A client who sends SPAM mail from his user account will be disconnected from the provision of the Services with or without prior notice. Websites promoting SPAM-type mail can not be posted on AMBERO technical resources. Such restrictions may include, but are not limited to, sites that are advertised by fax, telephone, e-mail, instant messaging.
Any user of a resource that is included in one of the restriction lists will be blocked and / or deleted with or without prior warning.
5.6. The Provider is entitled to inform the competent state or local government authorities of all cases of delinquency and to provide them with all information available to the Customer about the Customer.
5.7. Client is not allowed:
5.7.1. Use 25% or more resources for more than 90 seconds. There may be several reasons for this, which may cause such a problem, including: CGI scripts, FTP, PHP, HTTP and others.
5.7.2. Run stand-alone, unwanted background server processes during any server runtime. These include any background-level software fragments, such as the IRCD.
5.7.3. Run Spider-type page indexing software tools (including Google Cash / AdSpy) on shared hosting servers.
5.7.4. Run any software tools that communicate with IRC networks.
5.7.5. Run any software tools that communicate with Bittorent Networks (such as
applications, trekkers, clients). The client is allowed to place references to official and legal bittorent solutions, but it is not allowed to place them on Provider's shared use servers.
5.7.6. Participate in any file-sharing or peer-to-peer activities.
5.7.7. Run any game server tools (such as counter-strike, half-life, battlefield1942 and others).
5.7.8. Run multiple background (cron) services with an interval of less than 15 minutes between them.
5.7.9. Run any MySQL request for more than 15 seconds. MySQL tables must be
indexed according to all accepted requirements.
5.7.10. Run offensive attack programs, scripts, applications.
5.7.11. Run trusted storage or bank borrowed capital.
5.8. If more than 250 000 anodes are used on any shared server, then the Client receives an initial warning and in case if this situation is not resolved, the Client is blocked. Client accounts that use more than 100,000 anodes at any time are automatically disconnected from the backup system as a limit. Any file - web site, drawing, email, and the like uses one anode. Sites that often exceed standard anode limits are likely to be blocked without warning; although sites that often carry out large amounts of file operations (deletion, creation, copying) are automatically flagged for checking and / or blocking at a later time.
5.9. Any shared-use Client account that uses more than 20Gb of hard disk space may be deleted from the backup server. All data in this case will be copied to the second hard disk physical server, which helps to save data in case of technical problems. Shared use server Clients are not entitled to resell the Services to third parties.
6. Other provisions:
6.1. All disputes and disagreements that arise between parties in the course of execution of a contract are resolved through mutual negotiations. If no agreement is reached, the dispute shall be heard by the Court of the Republic of Latvia in accordance with the legislation of the Republic of Latvia. Place of proceedings - Riga, language of the case - Latvian.
8. Right of withdrawal:
8.1. As the Service is provided for the supply of digital content that is not supplied on a durable medium, provided that the delivery of digital content is commenced with the express consent of the consumer and the confirmation of the loss of the right of withdrawal, the Client may not exercise the right of withdrawal within 14 days.
8.2. As the Service is provided according to the instructions of the consumer or the service is clearly personalized, the Client can not use the lawful right of withdrawal within 14 days.
9. Other provisions:
9.1. This agreement is made electronically and is valid without signatures.
9.2. The Provider has the right to transfer his right to claim the Customer to third parties, informing the Customer about the assignment of the claim.
9.3 Any dispute is negotiated. If the Parties can not resolve the dispute by negotiation, any dispute, dispute or claim arising out of the termination of the Agreement affecting it or its violation shall be settled by the court in accordance with the procedures specified in the regulatory enactments of the Republic of Latvia.
Second attachment to the universal terms of service.
General Data Protection Regulation (GDPR).
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union.
AMBERO 100% meets GDPR requirements:
2. AMBERO will not share any of its client's personal information to any third parties that are not related to AMBERO. Some of the client's data may be forwarded on the following exceptions:
2.1. AMBERO will respond to court orders or other legal processes and may provide relevant information to relevant parties about the client on such a case, but will inform the end client about such process and will wait for a valid response from the end client before sending out the information to the respectable party. If the client owning the related account fails to respond in 15 days we will send out the information to the respectable party without the confirmation of the client.
2.2. Third Party Providers - some of the information will be sent to third-party providers such as Payment Gateways. AMBERO will solely choose which third-party providers to send client's information to. This depends on the services that will be offered by the third-party to AMBERO clients, however no client information will be sent to the third-parties not related to AMBERO services.
3. AMBERO shall not be responsible for any changes in services provided by a third-party provider, also will not be held liable for any damage or loss which may arise from service disruption provided by a third-party provider. AMBERO will show the highest interest to make sure that the services provided by a third-party are running smoothly and correctly. AMBERO will also contact the third-party provider when changes or fixes are needed; however, the time needed for any fix or alteration will not be decided by AMBERO and AMBERO will not be held liable for any fixes or alterations to be performed on a product provided by a third-party in a definite time frame;
4. Security specialists in AMBERO keep our customers information safe;
5. AMBERO Sign Up and Login forms are completed through a secure server (HTTPS/SSL);
5.1 AMBERO uses cryptography hash functions to protect your personal information. Customer password is stored as a hash and, in the event of a security breach, original password cannot be recovered;
5.2 The user's personal data is processed and stored by using organizational and technical means that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and against any other unlawful processing and to fit GDPR requirements;
5.3 AMBERO uses two types of cookies: Session cookies (expire at the end of a browser session) and Persistent cookies (stay till you delete them from your internet browser). Some cookies are created by using the other web analytics service providers. In your Browser Settings you can select/manage your cookies settings;
5.4 The user has the right to know how their personal data is processed, require correcting incorrect user information, incomplete or inaccurate personal data and insist to delete these data by removing the account. If you have any questions about GDPR, please contact us at firstname.lastname@example.org